:root{font-family:system-ui,"Noto Sans SC",sans-serif;color:#172126;background:#f3f5f4;font-size:16px}*{box-sizing:border-box}body{margin:0}button,input,select{font:inherit}button,a,input,select{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.45;cursor:default}[hidden]{display:none!important}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible{outline:3px solid #f4b597;outline-offset:2px}
.admin-shell{max-width:1280px;margin:0 auto;padding:28px 24px}.login-card{max-width:410px;margin:10vh auto;background:#fff;border:1px solid #dfe5e3;border-radius:12px;padding:28px;box-shadow:0 16px 38px #17212612}.login-card h1,.workbench h1{margin:0}.login-card p{color:#5a656b;margin:8px 0 24px}.login-card label{display:block;font-size:14px;margin:14px 0}.login-card input{display:block;width:100%;margin-top:6px;padding:12px;border:1px solid #cbd3cf;border-radius:6px}.login-card button{border:0;border-radius:6px;background:#be4813;color:#fff;padding:12px 18px;font-weight:700;width:100%;margin-top:10px}.login-card output{display:block;color:#a03919;font-size:14px;margin-top:12px;min-height:20px}.password-field{position:relative;display:block}.password-field input{padding-right:72px}.password-toggle{position:absolute;right:7px;top:13px;width:auto!important;margin:0!important;border:0!important;background:transparent!important;color:#a03919!important;padding:4px 6px!important;font-size:14px}
.workbench>header{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px;gap:16px}.workbench h1{font-size:26px}.workbench>header span{font-size:14px;color:#53635c}.workbench-actions{display:flex;align-items:center;gap:10px}.workbench button,.portal-link{border:1px solid #cbd3cf;background:#fff;color:#293930;padding:8px 12px;border-radius:6px;font-size:14px}.portal-link{text-decoration:none}.workbench-grid{display:grid;grid-template-columns:310px minmax(0,1fr);height:calc(100dvh - 135px);min-height:480px;background:#fff;border:1px solid #dfe5e3;border-radius:10px;overflow:hidden}.workbench-grid aside{border-right:1px solid #dfe5e3;padding:18px;display:flex;flex-direction:column;min-height:0}.list-heading{display:flex;align-items:center;justify-content:space-between}.list-heading h2{font-size:17px;margin:0}.filter-label{font-size:14px;display:flex;align-items:center;gap:12px;margin-top:18px}.filter-label select{min-width:0;flex:1;border:1px solid #cbd3cf;padding:8px;border-radius:6px;background:#fff}#session-count,#list-error{font-size:13px;color:#58665e;margin:8px 0}#list-error:empty{display:none}#list-error{color:#a03919}#session-list{flex:1;overflow:auto;min-height:0}.workbench .session-item{display:block;width:100%;text-align:left;padding:14px 10px;border:0;border-bottom:1px solid #edf0ef;background:#fff;border-radius:4px;margin-bottom:3px}.workbench .session-item.active{background:#fff0e9;box-shadow:inset 3px 0 #be4813}.session-item strong,.session-item span,.session-item small{display:block}.session-item strong{font-size:14px}.session-item.unread strong:before{content:"";display:inline-block;width:7px;height:7px;border-radius:50%;background:#be4813;margin-right:6px}.session-item span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px;color:#526158;margin-top:5px}.session-item small{color:#637268;font-size:12px;margin-top:6px}.pagination{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:12px;font-size:12px}.pagination button{padding:6px}.empty-state{font-size:14px;line-height:1.8;color:#637268;padding:20px 6px}
.conversation{display:flex;flex-direction:column;min-height:0;min-width:0}.conversation-head{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:18px;border-bottom:1px solid #dfe5e3}.conversation-head strong{font-size:16px}.conversation-head small{display:block;color:#637268;font-size:13px;margin-top:5px}.conversation-head button{flex-shrink:0}.agent-messages{padding:22px;background:#fafbfa;overflow:auto;flex:1;min-height:0}.agent-bubble{max-width:82%;padding:12px 14px;border-radius:10px;margin:0 0 14px auto;background:#fff0e9;font-size:16px;white-space:pre-wrap;overflow-wrap:anywhere}.agent-bubble.visitor{margin-left:0;margin-right:auto;background:#fff;border:1px solid #dfe5e3}.agent-bubble small{display:block;color:#626b65;font-size:12px;margin-top:6px}.agent-bubble button{margin-top:6px}.agent-form{display:flex;gap:10px;padding:14px;border-top:1px solid #dfe5e3}.agent-form input{flex:1;min-width:0;border:1px solid #cbd3cf;border-radius:6px;padding:12px}.agent-form button{white-space:nowrap;background:#be4813;color:#fff;border:0;padding:10px 20px}#conversation-notice{margin:0;font-size:14px;color:#a03919}#conversation-notice:not(:empty){padding:10px 16px}.workbench .history-button{border:0;border-radius:0;background:#f1f4f2;font-size:14px;padding:9px}
@media(max-width:700px){.admin-shell{padding:16px 10px}.workbench>header{align-items:flex-start}.workbench-actions{flex-wrap:wrap;justify-content:flex-end}.workbench h1{font-size:22px}.workbench-grid{grid-template-columns:1fr;height:auto;min-height:0}.workbench-grid aside{border-right:0;border-bottom:1px solid #dfe5e3;height:300px;padding:12px}.conversation{height:65dvh;min-height:400px}.agent-messages{padding:14px}.agent-bubble{max-width:92%}.conversation-head{padding:12px}.filter-label{margin-top:10px}.login-card{padding:22px}.pagination{margin-top:5px}}